Privacy Policy

1. Introduction

Welcome to Niagize ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

2. Information We Collect

2.1 Personal Information

• Name and contact information (email address, phone number)
• Delivery addresses and location data
• Account credentials
• Profile information (avatar, preferences)
• Payment information (processed securely through our payment partners)

2.2 Usage Data

• Order history and transaction details
• Device information and IP address
• Browser type and version
• Pages visited and time spent on our Services
• Location data for delivery tracking (with your consent)

3. How We Use Your Information

• To provide and maintain our Services
• To process and fulfill your orders
• To manage your account and authenticate your identity
• To communicate with you about orders, updates, and promotions
• To improve our Services and develop new features
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Cloud hosting providers (Supabase, Vercel)
• Analytics services
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In connection with any merger, sale, or transfer of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@niagize.com
Phone: +255700000000